PRIVACY POLICY

Effective Date: [20/04/2025]
Website: www.oramad.gr
Company: ORAMAD FZE LLC
Legal Form: Free Zone Establishment, 

Address: Business Centre,Sharjah Publishing City Free Zone, Sharjah,
United Arab Emirates
Email: info@oramad.gr

1. Purpose of This Policy

This Privacy Policy explains how ORAMAD FZE LLC (“we”, “us”, “our”, “ORAMAD”) collects, uses, stores, and protects your personal data when you interact with our website, services, and communications, in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), where relevant.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification and Contact Information:
  Full name, address, email address, phone number, company details.

• Service-Related Information:
  Project details, preferences, communication history.

• Technical Data:
  IP address, browser type, cookies, usage data.

• Marketing & Communication Data:
  Newsletter subscriptions, consent records.

• Transactional Information:
  Only when applicable to services (processed securely by third-party payment gateways).

We do not collect sensitive personal data unless strictly required and with explicit consent.

3. How We Use Your Personal Data

We process personal data for the following purposes:

• To provide and manage our services.

• To communicate with you regarding inquiries, proposals, or support.

• To send marketing materials and newsletters (only with consent).

• To improve our website and user experience.

• To comply with legal obligations.

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Consent (e.g., newsletter subscription).

• Performance of a contract or steps prior to entering a contract.

• Legitimate interests (e.g., business communication and service promotion).

• Legal compliance, where applicable.

Where email contact details have been lawfully obtained during a commercial relationship, we may use them for marketing similar services unless you opt out.

5. Data Sharing and Transfers

We do not sell personal data.

We may share data only with:

1. Authorized third-party service providers acting on our behalf (e.g., hosting, CRM, email tools), under confidentiality and data protection agreements.

2. Legal or regulatory authorities, when required by law.

Some service providers may be located outside the EU. In such cases, appropriate safeguards (e.g., Standard Contractual Clauses) will be applied.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes collected or as required by applicable laws.

Where processing is based on consent, data will be retained until consent is withdrawn.

7. Your Rights

Subject to applicable law, you have the right to:

• Access your personal data.

• Request correction or deletion.

• Restrict or object to processing.

• Withdraw your consent at any time.

• Request data portability.

• Submit a complaint to a supervisory authority (if applicable in your jurisdiction or EU residence).

8. Cookies

Our website may use cookies for functionality, analytics, and performance. You may manage cookies through your browser settings. A separate Cookie Notice may apply.

9. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

10. Contact

For questions or to exercise your rights, contact:

Data Protection Contact
ORAMAD FZE LLC
Email: info@oramad.gr